How to add new phone numbers to Sakari and Aircall if your Twilio+Sakari+HubSpot+Aircall integration is already configured

If you have already integrated the 4 software together so that you use Aircall for telephony, Sakari for SMS and MMS and that everything is logged in HubSpot.


1-Buy a phone number in Twilio

https://console.twilio.com/us1/develop/phone-numbers/manage/search?frameUrl=%2Fconsole%2Fphone-numbers%2Fsearch%3Fx-target-region%3Dus1&currentFrameUrl=%2Fconsole%2Fphone-numbers%2Fsearch%3FisoCountry%3DCA%26searchTerm%3D%26searchFilter%3Dleft%26searchType%3Dnumber%26x-target-region%3Dus1%26__override_layout__%3Dembed%26bifrost%3Dtrue

2-Add the phone number in Sakari

https://support.sakari.io/hc/en-us/articles/360039009832-How-to-Connect-Twilio-to-Sakari#:~:text=11.%20Log%20in%20to%20your%20Sakari%20account%20at

3-Add the phone number to a group in Sakari to limit who can use this number

https://support.sakari.io/hc/en-us/articles/360039259551-Create-Phone-Number-User-Groups

Note: If it is a user's number that will be used to send automated SMS from Hubspot Workflows, you also need to add a tag to the group in the right way: https://support.sakari.io/hc/en-us/articles/360038865052-HubSpot-Run-As-Workflow-Field

4-Add the number to Aircall

Step 1: https://help.aircall.io/en/articles/3819515-sip-trunking-using-your-twilio-numbers-with-aircall#:~:text=Add%20Your%20Twilio,your%20Twilio%20number.

Step 2: https://help.aircall.io/en/articles/3819515-sip-trunking-using-your-twilio-numbers-with-aircall#:~:text=Send%20Aircall%20Your,trunked%20number.

5-Configure the number in Aircall

https://help.aircall.io/en/articles/5664430-setting-up-your-aircall-number

6-Add the number in your HubSpot integration with Aircall

Step 1: https://dashboard.aircall.io/integrations/hub/hubspot/50218/general

Step 2: https://dashboard.aircall.io/integrations/hub/hubspot_operations_hub/50372